Itmendo Cloud Backup
Documentation

Getting started

An overview of how to connect your first sources, set policies and restore data. Detailed guides are available in the console after sign-up.

Connect Microsoft 365

  1. In the console, open Sources → Add source → Microsoft 365.
  2. Sign in with a Global Administrator account and approve the requested application permissions. The account is used only for consent and is not stored.
  3. Select which users, groups, sites and teams to protect, or enable auto-add to include new users automatically.

The first full backup usually completes within 24–72 hours, depending on data volume. Incremental backups follow on schedule.

Connect Google Workspace

  1. Open Sources → Add source → Google Workspace and copy the client ID and scopes shown.
  2. In the Google Admin console, go to Security → API controls → Domain-wide delegation and add the client ID with those scopes.
  3. Return to the console, enter your primary domain and an administrator email, and select organisational units to protect.

Install the agent

Servers and laptops are protected by a lightweight agent. Download links and a one-time enrolment token are shown under Sources → Devices.

Linux

Packages are provided for Debian, Ubuntu, RHEL and compatible distributions. After installing, enrol the machine with the token:

itmendo-backup enroll --token <TOKEN>

Windows and macOS

Run the installer and paste the token when prompted, or deploy silently through Intune, Jamf or Group Policy with the token as a parameter.

Policies and retention

A policy defines what to back up, how often and how long to keep versions. New accounts start with the Standard policy: four backups a day for cloud apps, daily for servers, one year of retention. You can create additional policies and assign them per group or device.

Restoring data

  • Browse to a user, site or device and pick a date from the timeline.
  • Select individual items or whole folders.
  • Choose a target: the original location, another user or device, or a download.

Restores never overwrite existing items unless you explicitly choose to replace them.

Getting help

Email support@itmendo.com with your tenant name. Support is available Monday to Friday, 08:00–19:00 CET.